Every Guest Is Unique, VUIX Helps Operators Serve Them

VUIX AI is an award-winning suite of technology products designed for attractions, hospitality, cultural, and retail properties. VUIX allows guests to ask any property-specific question and receive a real-time response in 20+ languages, uniquely tailored to their preferences and an operator’s on-site information. VUIX technology works with existing and new data systems to reduce the length of queue lines, optimize labor efficiency, enhance guest accessibility, and increase on-site spending.

Watch a demonstration of how VUIX AI’s technology transforms the visitor experience.

Examples Of Questions

  • “What time are you open until tonight?”

  • “Can I view the gluten-free allergen menu?”

  • “What is the current wait time for…?”

  • “What species of … are featured in this zoo?”

  • “Can you deliver … to my room?”

  • “Where is the closest bathroom to me?”

  • “Where is ... located on the resort?”

  • “I want to purchase 4 … for my family.”

  • “Can I make reservations for 7PM at…?”

  • “When was the garbage retrieved?” (Staff Only)

How It Works

Developed by artificial intelligence professionals and attractions industry experts, VUIX automates daily operational conversations and drives guest engagement via an experiential digital avatar. At the 2023 Blooloop Innovation Awards, VUIX won 1st place in the guest journey category as voted on by a panel of international operators.

Questions can be asked via speech or text, and answers can be provided in 20+ languages, with additional languages available upon request (more information on languages can be found in our FAQ). Utilizing VUIX’s API, responses can be delivered to guests on an operator’s digital platform via a customizable interface, or on-site via VUIX’s interactive kiosks and/or existing displays.

Each VUIX integration is custom trained to an individual operator’s data, pertaining to informational, wayfinding, point-of-sale, reservation, and management systems. Operators can control the delivered content and customize the avatar's appearance, voice and tone, providing immersive, character-driven storytelling opportunities with their IP.

Inclusion

Regardless of the use-case, a core mission of VUIX AI is to help operators enhance inclusion and accessibility at properties around the world. With the increase of global travel, the multilingual functionality that VUIX AI can provide is more important than ever before. With speech and text input and output capability, sight, vocal and hearing-impaired guests can all receive an operational experience as best fit for their needs. Guests with accessibility considerations can utilize the real-time conversational functionality to determine an on-site experience tailored to their own wayfinding and experiential needs. Guests with food-based allergies can receive allergen specific menus and recommendations for on-site restaurants. With VUIX AI, operators are now able to offer unprecedented inclusion and accessibility at their properties, providing a frictionless experience for all guests. In the future, VUIX AI looks forward to enhancing the product with additional accessibility functionalities.

Benefits of VUIX AI

  • AI For Theme Parks

    Streamline Queue Wait Times

  • AI for Operations

    Optimize Staff Efficiency

  • Multilingual AI

    Enhanced Guest Accessibility

  • AI for Point of Sale

    Additional Revenue Channels

  • AI For Scheduling

    Back-Of-House Support

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